General Options

Name of organization:

Enter the name of the organization whose Internet usage data will be analyzed by NetTracker. This name will appear on all NetTracker summaries.

Number of minutes between sessions:

Enter the maximum number of minutes (1-999) that can elapse between two consecutive page views by the same user and still be classified as a session. The default value is 30 minutes.

Case sensitive usernames:

When this box is checked NetTracker will consider upper and lower case characters to be distinct. If it is not checked they will be considered to be the same character. In most cases when analyzing log files from a UNIX system this box should be checked. In most cases when analyzing log files from a Windows NT system this box should not be checked.

Resolve client host names:

Click on the Resolve client host names option box to instruct NetTracker to either resolve or not resolve the host names of the proxy server or firewall clients. When this option is active a check will appear in the option box. The default value for this option is "off".

Most proxy servers and firewalls resolve host names. In other words, they look up the host names for the corresponding IP (Internet Protocol) addresses. Sometimes proxy servers and firewalls are configured to not perform this function. By selecting this option, NetTracker will resolve any client host names that are not resolved by the proxy server or firewall. Since NetTracker must look up each IP address, this may take a long time. Thus, the default value for this option is off.

We strongly recommend that you configure your proxy server or firewall to resolve host names instead of having NetTracker resolve them.

Resolve site host names:

Click on the Resolve site host names option box to instruct NetTracker to either resolve or not resolve the host names of the web sites to which the proxy server or firewall clients are connecting. When this option is active a check will appear in the option box. The default value for this option is "off".

Most proxy servers and firewalls log the resolved site host name. Sometimes proxy servers and firewalls will log the ip address instead of the resolved site host name. By selecting this option, NetTracker will resolve any site host names that are not resolved by the proxy server or firewall. Since NetTracker must look up each IP address, this may take a long time. Thus, the default value for this option is off.

We strongly recommend that, if possible, you configure your proxy server or firewall to resolve site host names instead of having NetTracker resolve them.